Coronavirus Update

With Weer the past month the COVID-19 has spread rapidly around the world including the US and is now having major impacts both in the business world and in our personal lives. The biggest issue for us now with the Coronavirus is making sure our deliveries to our customers are arriving in the safest condition possible because we do have a manufacturing factory in China that ships products to our customers.

We do understand that this is a major concern however I am happy to tell you that the  have China has recovered well from the COVID-19 outbreak. The quarantines there have been lifted and our China manufacturers are back to work. Their Coronavirus hospitals have closed due to there no longer being enough cases or additional outbreaks to keep them open.

Our China manufacturers are open, have returned to production and are shipping products to our customers globally. However due to the rapid spread of the virus in the USA facilities have been forced to closed or limit their opening times which means major delays on shipments. With that said some shipments can no longer be guaranteed to deliver within 30-45 days.

We are continuously working with DHL Express and the United States Postal Service to ensure the safety of all products being delivered from our China Manufacturer.

Here is what the CDC is saying regarding products being shipped from China.

"There is still a lot that is unknown about the newly emerged COVID-19 and how it spreads. Two other coronaviruses have emerged previously to cause severe illness in people (MERS-CoV and SARS-CoV). The virus that causes COVID-19 is more genetically related to SARS-CoV than MERS-CoV, but both are betacoronaviruses with their origins in bats. While we don’t know for sure that this virus will behave the same way as SARS-CoV and MERS-CoV, we can use the information gained from both of these earlier coronaviruses to guide us. In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods. Information will be provided on the Coronavirus Disease 2019 (COVID-19) website as it becomes available."

If you have any additional questions or concerns please feel free to text 904-990-7496 24/7, email ship@doyou247.com or click on the chat button in the lower right hand corner of our website to send us a message, We will be in touch with you within 24 hours.